After the fire,
the work begins.
IICRC-certified fire, smoke, and soot restoration across Thurston, Mason, Lewis, and Grays Harbor Counties — 24 hours a day.
What We Do
A house fire doesn't end when the flames are out. Smoke residue penetrates drywall, insulation, HVAC ducting, and soft goods. Soot is acidic — left on surfaces, it etches metal, discolors paint, and corrodes electronics within days. Water from suppression efforts saturates floors, ceilings, and wall cavities, setting up a secondary mold problem if it isn't addressed quickly. The first 72 hours after a fire are the most consequential. That's where we come in.
We follow IICRC S700 protocols for fire and smoke restoration: HEPA vacuuming, dry-chemical sponge work for delicate surfaces, thermal fogging and hydroxyl treatment for odor, and sealing of substrates where penetration is deep. We document everything for your insurance adjuster and coordinate with the same rebuild partners we use for water and storm losses.
Emergency Board-Up & Stabilization
Tarping, board-up, and securing the structure so weather, animals, and theft don't compound the loss. We arrive 24/7 and stabilize the property before anything else.
Soot & Smoke Residue Removal
Different smoke types — protein, wet, dry, fuel oil — require different cleaning chemistry and sequencing. We identify the residue type first, then use HEPA vacuuming, dry sponges, and appropriate solvents to remove it without driving it deeper into substrates.
Odor Remediation
Smoke odor lives in porous materials and HVAC systems long after surfaces look clean. We treat it at the source with thermal fogging, hydroxyl generators, ozone where appropriate, and sealing of structural elements that hold odor. No air fresheners. No masking agents.
Water & Moisture Mitigation
Fire suppression dumps thousands of gallons into a structure. We extract standing water, set drying equipment per IICRC S500, and monitor moisture daily so a fire loss doesn't become a mold loss.
Contents Cleaning & Pack-Out
Soft goods, electronics, documents, and personal items are inventoried, cleaned with appropriate methods, and either restored on-site or packed out to a controlled environment. Sentimental items get the care they deserve — not shoveled into a dumpster.
Insurance Documentation & Handoff
Photo records, scope narratives, equipment logs, and detailed line-item invoicing your adjuster can process. When mitigation is complete, we hand off cleanly to a vetted rebuild partner and stay in the loop until you're home.
Common Questions
How soon should I call after a fire?
Immediately — even before you know what your insurance will cover. The first 24 to 72 hours determine whether soot can be cleaned off surfaces or whether it etches in permanently, and whether suppression water dries cleanly or grows mold. We respond 24/7 and most insurance policies cover emergency mitigation regardless of cause-of-loss determination.
Will my house always smell like smoke?
No. With proper odor remediation — source removal, thermal fogging or hydroxyl treatment, HVAC cleaning, and sealing of affected substrates — smoke odor is fully eliminated, not masked. If we can smell it after we're done, we're not done.
Do you work with my insurance after a fire?
Yes. We document conditions on arrival, bill insurance directly in most cases, and coordinate with your adjuster throughout. Fire claims are complex; we've handled them with every major carrier active in Washington state.
One call, and the chaos starts to settle.
A trained restoration specialist answers — not a call center. We show up. Every time, across the South Puget Sound.
24/7 Emergency Dispatch · Thurston · Mason · Lewis · Grays Harbor